Refunds and Returns
Refunds and Returns Policy
All sales are final but you and your experience are our top priority. We can and will offer a complimentary rescan should baby not cooperate during your initial visit.
What if we are not able to get images?
It is our number one priority at Peek A Baby to obtain the absolute best images of your baby and make sure you are satisfied to the fullest. We use the top of the line ultrasound equipment to ensure this, however, some factors that determine the outcome of your ultrasound are out of our control such as: location of your placenta, the amount of amniotic fluid surrounding your baby, the clarity of the amniotic fluid, the baby’s position, Maternal BMI, and the overall fetal environment. If we are unable to determine the gender of your child or obtain 3D/4D images at your scheduled appointment due to these factors mentioned above, our Board Certified Sonographer may discuss whether a complimentary rescan is possible or not within 7 days of your initial appointment.
What if I need to reschedule?
At Peek A Baby 3D ultrasound, we understand that unexpected circumstances may arise. Please call 48 hours before initial appointment to reschedule. Failing to reschedule 48 hours prior will result in forfeiture of deposit and any payment.
Contact us at info@peekababy.com for questions related to refunds and returns.
All items and/or services purchased from Peek A Baby 3D are non-refundable. Deposits are non-refundable.